top of page
  • Writer's pictureGabriel

Expectations

We did a silent roll out of the new day pod a few days ago but the way we distribute it and communicate the solution needs improvements before sharp roll out. The first two guests that booked it both showed up with expectation to be able to sleep overnight in the pod even though it says clearly that it is for day time only. We are now in dialogue with our distribution partners CloudBeds and Airbnb on how to make it clear that it's a day pod and not a overnight pod. Wrong expectations needs immediate action to prevent dissatisfaction.

9 views0 comments

Recent Posts

See All

Four-poster bed

Tester bed, canopy bed, four poster bed, Bed of Kings, poster bed, 4 poster bed, four-poster bed. So many names of pretty much the same thing. Seasonal Canopy is our addition to the collection, but wi

Seasonal Bed Canopy

Do you live in Cape Town, Western Cape, South Africa, and experience cold winters? Are you disturbed by flies and mosquitos in summer? We have opened the guest list to the pre launch of our seasonal b

Deep sleep can impact blood sugar levels

Researchers have known that a lack of quality sleep can increase a person’s risk of diabetes. What has remained a mystery, however, is why. Now, new findings from a team of sleep scientists at the Uni

bottom of page